Outage in Sherweb
Potential issue detected on Proofpoint
Resolved Minor
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Outage Details
Components affected
Sherweb Veeam Cloud Connect - Ashburn, USA Sherweb Veeam Cloud Connect Sherweb Bitdefender Sherweb Global Relay Sherweb Performance Cloud VMware – Ashburn, USA Sherweb PBXPro Multi-tenant Solution Sherweb Google Workspace Sherweb Nerdio Sherweb Trend-Micro Sherweb SMS Sherweb Kaseya Sherweb Billing API Sherweb Canada Sherweb Cloud Servers – Charlotte, USA Sherweb United States East 1 Sherweb FAX Sherweb Dedicated VM PBX Hosts Sherweb Dedicated Servers – Charlotte, USA Sherweb SignNow Sherweb SyncMonkey Sherweb UCaaS - Managed Teams Voice Sherweb Cloud Servers – Montreal, Canada Sherweb Presence / Busy Lamp Field Sherweb Incoming Calls Sherweb Exchange 2016 Sherweb Pre-Production Sherweb MFA: SMS Sherweb Fax Services Sherweb Incoming Calls Sherweb Exchange 2019 Sherweb Veeam Cloud Backup and Recovery - Ashburn, USA Sherweb Europe Sherweb Kaseya Sherweb Acronis Sherweb USA Sherweb External Service Providers (ISP, PSTN) Sherweb External Service Providers (ISP, PSTN) Sherweb Performance Cloud VMware - Quebec, Canada Sherweb Shopping Cart Sherweb Office Protect Alliance Sherweb M365 backup powered by Veeam Sherweb Microsoft Exchange Sherweb Autotask Sherweb In-House Archiving Sherweb Performance Cloud VMware – Montreal, Canada Sherweb Tigerpaw Sherweb C2 ITSM Sherweb Production Sherweb Cloud Databases – Montreal, Canada Sherweb Canada East 1 Sherweb Hosted Services Sherweb General Sherweb General Sherweb Microsoft Sherweb Cumulus Portal Sherweb General Sherweb Azure Sherweb External Marketplace Services Sherweb General Sherweb LastPass - United States Sherweb Office 365 Sherweb Microsoft 365 Sherweb LastPass Sherweb Dynamics 365 Sherweb General Sherweb General Sherweb QuickBooks Online Sherweb Cloud PBX Sherweb Self-Service Portal Sherweb Cloud Servers – Ashburn, USA Sherweb Outgoing Calls Sherweb Billing Integrations Sherweb Self-Service Portal Sherweb Veeam Cloud Connect Sherweb Account manager Sherweb MS Teams Connector Sherweb QuickBooks Desktop Sherweb Data Warehouse Sherweb Customer Self-Care Portal Sherweb Veeam Cloud Connect - Quebec, Canada Sherweb Office Protect Sherweb Veeam Cloud Backup and Recovery - Montreal, Canada Sherweb Dropsuite Sherweb Shopping API Sherweb MalwareBytes Sherweb API Sherweb Canada Sherweb MFA: Email Sherweb Outgoing calls Sherweb Online Backup Sherweb IVR Sherweb Technical Support Sherweb ConnectWise Sherweb LetsSignIt Sherweb Performance Cloud VMware – Charlotte, USA Sherweb Performance Cloud Sherweb Nimble CRM Sherweb Proofpoint Sherweb Pulsar360 Sherweb Protected Trust Sherweb PurelyHR Sherweb QuickBooks Online Sherweb QuickHelp Sherweb Veeam Cloud ConnectLatest Updates ( sorted recent to last )
A possible issue affecting Proofpoint services has been detected. Symptoms include: Symptoms :Proofpoint Essentials customers may receive a sudden surge in legitimate emails being quarantined as phishStart Time:Proofpoint Essentials began to see symptoms 10-February-2025 21:53 UTCImpact:Some legitimate emails containing specific URLs are being quarantined for phish
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team
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