Outage in Sherweb

Potential issue detected on our services

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted 31 minutes
Official incident page

Incident Report

A possible issue affecting Cumulus Email Communications services has been detected.Symptoms include: delay in email delivery (MFA code, Billing Notifications, Welcome Email, User Invite)There is no impact on your billing or account status.Our engineers are investigating to determine the cause and potential impact.Please check back with this status page for developments regarding this issue.Thank you for your patience. Our apologies for any inconvenience caused.Best regards,The Sherweb Technical Support Team
Components affected
Sherweb Hosted Services Sherweb General Sherweb Cumulus Portal

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Latest Updates ( sorted recent to last )
INFORMATIONAL about 2 months ago - at 08/28/2025 06:07PM

A possible issue affecting Cumulus Email Communications services has been detected.Symptoms include: delay in email delivery (MFA code, Billing Notifications, Welcome Email, User Invite)There is no impact on your billing or account status.Our engineers are investigating to determine the cause and potential impact.Please check back with this status page for developments regarding this issue.Thank you for your patience. Our apologies for any inconvenience caused.Best regards,The Sherweb Technical Support Team

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