Outage in Sherweb

Billing Integration - system latency

Resolved Minor
November 20, 2025 - Started 10 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently experiencing performance degradation within the Billing Integration services, which may result in delays in the propagation of mappings and charges. Our team is actively investigating and addressing the issue, and we will provide further updates as additional information becomes available. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team

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Latest Updates ( sorted recent to last )
INFORMATIONAL 10 days ago - at 11/20/2025 09:36PM

We are currently experiencing performance degradation within the Billing Integration services, which may result in delays in the propagation of mappings and charges. Our team is actively investigating and addressing the issue, and we will provide further updates as additional information becomes available.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

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