Outage in Sherweb

Some customers might not be able to access PurelyHR services

Resolved Minor

January 29, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

A possible issue affecting PurelyHR services has been detected. Symptoms include: https://my.purelyhr.com/ login might show Bad Gateway error. Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team

Components affected

Sherweb Hosted Services Sherweb PurelyHR

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Latest Updates ( sorted recent to last )

INFORMATIONAL 1 day ago - at 01/29/2026 04:35PM

A possible issue affecting PurelyHR services has been detected. Symptoms include: https://my.purelyhr.com/ login might show Bad Gateway error.
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

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