Outage in Sherweb
Update: Recovering - M365 Purchases via Cumulus
Resolved MinorIncident Report
We are currently investigating an issue impacting M365 Purchases via Cumulus .
Impact Level: Investigating
Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.
Next update: We will provide an update within 60 minutes.
Components affected
Sherweb Microsoft Sherweb Hosted Services Sherweb Cumulus Portal Sherweb Dynamics 365 Sherweb Microsoft 365 Sherweb Office 365 Sherweb External Marketplace Services Sherweb General Sherweb AzureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INFORMATIONAL
2 days ago - at 07/15/2026 08:42PM
We are currently investigating an issue impacting M365 Purchases via Cumulus .
Impact Level: Investigating
Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.
Next update: We will provide an update within 60 minutes.
INFORMATIONAL
2 days ago - at 07/15/2026 09:28PM
This is an
update regarding the ongoing disruption to Microsoft365 Purchases via Cumulus.
Impact Level: Recovering
You should now be able complete your Microsoft365 purchases through Cumulus.
Current
Progress: An issue originating from Microsoft that affected Microsoft 365 transactions through Cumulus has been resolved, and services have returned to normal operation. We will continue to monitor service health to ensure stability.
Next Update: We
will continue to monitor the fix implemented and will provide our next update
by 5:00pm EDT, Thursday the 16th of July.
Latest Sherweb outages
Update: Partial Outage - Cumulus - 9 days ago
Update: Partial Outage - Cumulus - 9 days ago
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