Update: Recovering - Azure Billing

We are currently investigating an issue impacting Azure Billing.




Impact Level: InvestigatingCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.



Current Progress:  Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore Azure-related billing processing.






Next Update: We will provide our next update by 9:00 EDT September 16th.

This is an
update regarding the ongoing disruption to Azure Billing.Impact Level: InvestigatingCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current
Progress:  Our team is still investigating and working on
identifying the cause of the issue.
Next Update:  We will continue to monitor the status of
service incident and will provide our next update by 10:00 EDT. 

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: InvestigatingCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current Progress: Our team continues to investigate and work toward identifying the root cause of the issue. The team is actively implementing and validating corrective measures to restore Azure billing processing while the investigation remains ongoing. Next Update: We will continue to monitor the status of service incident and will provide our next update by 12:00 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: InvestigatingCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current Progress: Our team continues to investigate and work toward identifying the root cause of the issue. The team is actively implementing and validating corrective measures to restore Azure billing processing while the investigation remains ongoing. Next Update: We will continue to monitor the status of service incident and will provide our next update by 14:00 EDT.

This is an
update regarding the ongoing disruption to Azure Billing.Impact Level: Major OutageCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current
Progress: Our team is actively implementing a fix to address the issue
and restore full service. We are closely monitoring the changes as they are
applied.
Next Update: We will continue to monitor the fix implemented and
will provide our next update by 16:00 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: Major OutageCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current Progress: Our team is actively implementing a fix to address the issue and restore full service. We are closely monitoring the changes as they are applied.Next Update: We will continue to monitor the fix being implemented and will provide our next update by 9:00 EDT on the 17th of September.

This is an update regarding the ongoing disruption to

Azure Billing
.




Impact Level:




Major Outage


Customers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.







Current Progress:

Our team is actively implementing a fix to address the issue and restore full service. We are closely monitoring the changes as they are applied.





Next Update: We will continue to monitor the fix being implemented and will provide our next update by 16:00 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: Major OutageCustomers using Microsoft Azure services whose invoices are generated while this incident remains ongoing will receive invoices that do not include Azure-related charges. Once the issue has been resolved, the outstanding Azure charges will be invoiced separately through a new invoice.Current Progress: Our team is actively implementing a fix to address the issue and restore full service. We are closely monitoring the changes as they are applied.Next Update: We will continue to monitor the fix being implemented and will provide our next update by 9:00 EDT on the 18th of September.

This is an
update regarding the ongoing disruption to Azure Billing.



Impact Level: RecoveringInvoice generation has resumed. Customers who were impacted during the incident period will receive a separate invoice for Azure-related charges that were not included in their original invoice.

Current
Progress:  Our team has implemented the fix, and invoice processing is progressing normally. Additional invoices for outstanding Azure charges are being generated and should be available this afternoon. We are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Impacted customers who will receive a separate invoice will be contacted directly.

Next Update: We
will continue to monitor the fix implemented and will provide our next update
by 14:00 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: RecoveringInvoice generation has resumed. Customers who were impacted during the incident period will receive a separate invoice for Azure-related charges that were not included in their original invoice.Current Progress:  Our team has implemented the fix, and invoice processing is progressing normally. Additional invoices for outstanding Azure charges are being generated and should be available this afternoon. We are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Impacted customers who will receive a separate invoice will be contacted directly.Next Update: We will continue to monitor the fix implemented and will provide our next update by 16:00 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: RecoveringInvoice generation has resumed. Customers who were impacted during the incident period will receive a separate invoice for Azure-related charges that were not included in their original invoice.Current Progress:  Our team has implemented the fix, and invoice processing is progressing normally. Additional invoices for outstanding Azure charges are being generated and should be available this afternoon. We are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Impacted customers who will receive a separate invoice will be contacted directly.Next Update: We will continue to monitor the fix implemented and will provide our next update by 18:15 EDT.

This is an update regarding the ongoing disruption to Azure Billing.Impact Level: RecoveringInvoice generation has resumed. Customers who were impacted during the incident period will receive a separate invoice for Azure-related charges that were not included in their original invoice.Current Progress:  Our team has implemented the fix, and invoice processing is progressing normally. Additional invoices for outstanding Azure charges are being generated and should be available this afternoon. We are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. Impacted customers who will receive a separate invoice will be contacted directly.Next Update: We will continue to monitor the fix implemented and will provide our next update by 20:15 EDT.

This is an update regarding the ongoing disruption to
Azure Billing
.







Impact Level: Recovering


Invoice generation has resumed. Customers who were impacted during the incident period will receive a separate invoice for Azure-related charges that were not included in their original invoice.





Current Progress:  


Our team has implemented the fix, and invoice processing is progressing normally. Additional invoices for outstanding Azure charges are being generated and should be available soon. We are monitoring the service closely to ensure stability and confirm that the issue is fully resolved. 






Next Update:


We will continue to monitor the fix implemented and will provide our next update by 22:15 EDT
.

This is an update regarding the ongoing disruption to
Azure Billing
.







Impact Level: Recovering



Invoice generation has resumed. Customers who were impacted during the incident period have now received a separate invoice for Azure-related charges that were not included in their original invoice.






Current Progress:  

Our team has successfully implemented the fix, and all impacted invoices have now been generated and delivered. We continue to monitor the service closely to ensure ongoing stability and confirm the issue remains fully resolved. Customers with questions regarding their Azure invoices are encouraged to contact our Billing Support team for assistance.








Next Update:




We will continue to monitor the fix implemented and will provide our next update by 16:00 EDT on September 21, 2026

 
.