Update: Recovering - Provisioning for Microsoft 365

We are currently investigating an issue impacting
M365 Provisioning via Cumulus Portal
.




Impact Level: Investigating





Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.











Next update: We will provide an update within 60 minutes.

Impact Level: Major Outage

You may currently be experiencing issues when trying to provision or modify Microsoft 365 and Dynamics 365 licences in Cumulus.Current Progress: Our team has identified the potential cause as an issue on Microsoft's side is impacting the provisioning of the licences. We are investigating with them..Next Update: We will continue to monitor the implementation and will provide our next update by September 28th, 6:00PM EST

This is an update regarding the ongoing disruption to Provisioning for Microsoft 365.Impact Level: Recovering

You should now be able to do provisioning request. The provisioning requests that were previously in error or queued are now being processed..Current Progress: We are monitoring the service closely to ensure no more provisioning requests are getting stuck.Next Update: We will continue to monitor the fix implemented and will provide our next update by September 28th, 7:00PM EST

This is an update regarding the ongoing disruption to Provisioning for Microsoft 365.Impact Level: RecoveringYou should now be able to do provisioning request. The provisioning requests that were previously in error or queued have all been processedCurrent Progress: We are monitoring the service closely to ensure no more provisioning requests are getting stuck.Next Update: We will continue to monitor the fix implemented and will provide our next update by September 29th, 10:00AM EST