Outage in Shift4
Degraded System Performance
Resolved MinorIncident Report
Shift4 is aware of an issue impacting our SkyTab and Lighthouse Solutions for some customers. As a precaution, we do not recommend reporting, clearing data, or performing updates at this time. Our engineering team is reviewing the issue at this time.
Components affected
Shift4 SkyTab Shift4 Online Stores Shift4 eCommerce Shift4 Tokenization Shift4 Mozart Shift4 Encryption Services Shift4 Marketplace Ordering Shift4 Card Processing Shift4 Lighthouse Business Manager Shift4 Lighthouse Transaction Manager Shift4 Hospitality Online Ordering Shift4 Restaurant Manager Online OrderingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/16/2025 07:08PM
This incident has been resolved.
MONITORING
8 months ago - at 09/16/2025 06:32PM
A fix has been implemented and we are monitoring results.
INVESTIGATING
8 months ago - at 09/16/2025 06:09PM
Shift4 is aware of an issue impacting our SkyTab and Lighthouse Solutions for some customers. As a precaution, we do not recommend reporting, clearing data, or performing updates at this time. Our engineering team is reviewing the issue at this time.
Latest Shift4 outages
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Intermittent Processing Error - about 1 month ago
Delayed Processing/ Intermittent Timeouts - about 1 month ago
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