Check if Shift4 is down, official outages, user-reported issues, and outages map.
Shift4 is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents since started monitoring Shift4 status in January 2025. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shift4 outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
08:20 PM UTC
|
Minor
A fix has been implemented and we are monitoring the results.
|
27 minutes |
|
Oct 20, 2025
03:28 PM UTC
|
Minor
We are aware of a Third Party partner outage (Amazon AWS) affecting multiple systems connected to...
|
about 22 hours |
|
Sep 16, 2025
06:09 PM UTC
|
Minor
Shift4 is aware of an issue impacting our SkyTab and Lighthouse Solutions for some customers. As ...
|
about 1 hour |
|
Aug 04, 2025
12:20 PM UTC
|
Minor
Shift4 has been notified that some of our merchants' deposits scheduled for today may be delayed ...
|
1 day |
|
Aug 04, 2025
11:16 AM UTC
|
Minor
Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as ...
|
about 3 hours |
|
Jul 24, 2025
11:17 AM UTC
|
Major
Shift4's technical team has identified an issue that may be impacting payment processing services...
|
about 3 hours |
|
Jul 03, 2025
11:58 PM UTC
|
Major
Shift4 is aware of an issue that is affecting payment processing for customers using our SkyTab O...
|
about 1 hour |
|
Jul 02, 2025
10:23 PM UTC
|
Minor
Shift4 is aware of an issue affecting our chat support systems. We are working to resolve this is...
|
about 1 hour |
|
May 01, 2025
11:50 AM UTC
|
Major
Shift 4 is aware that a portion of batches from April 30th have been delayed by 1 business day fo...
|
1 day |
|
Mar 12, 2025
12:40 PM UTC
|
Minor
A funding delay has been identified affecting a subset of merchant accounts today, March 12th, 20...
|
about 8 hours |
See what users are saying about Shift4 issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Both my website and admin site on shift4shop is down.
It won't let me sign in to the account even though I'm putting in correct information..
Kimberly - I keep receiving a Cloudflare error from the admin portal..
Doug - All shift credit card readers are down in at all my hospitals in Thomasville GA .
Neel - Payments are not being processed.
| Component | Status |
|---|---|
| Cloud POS Services | OK |
| Merchant Funding | OK |
| Payments Platform | OK |
| Shift4Shop | OK |
| Third-Party Payments Provider or Vendor | OK |
Payment processing service offering online store capabilities, API integration, and advanced security features like encryption and tokenization for various business sectors.
Monitoring Shift4 since January 2025
Tracking 33 Shift4 services and regions
10 incidents in 2025
IsDown is a status page aggregator that monitors if Shift4 and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Shift4, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Shift4 (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Shift4's 33 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shift4 and other services.
IsDown checks Shift4 official status page for major/minor outages or downtimes. A major outage is when Shift4 experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shift4 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shift4 outage, we send you an alert and update your dashboard and status page.
Shift4 and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Shift4 status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shift4 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shift4 and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shift4 but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shift4 and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Shift4 and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shift4 down?'
Start Monitoring for Free
Need similar to Downdetector Shift4 alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Shift4 outages, IsDown monitors Shift4's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Shift4 status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Shift4 in a single dashboard. | ||
| Instant Shift4 outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Shift4 official status and user-reported issues. | ||
| Maintenance feed for Shift4 | ||
| Granular alerts filtering by Shift4 components and regions. |
14-day free trial • No credit card required
Shift4 isn't down. You can check Shift4 status and incident details on the top of the page. IsDown continuously monitors Shift4 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shift4 is currently operational. You can check Shift4 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shift4 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shift4 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shift4 last outage was on October 20, 2025 with the title "SkyTab Venue - Pusher Degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shift4 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shift4 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shift4's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required