Outage in ShipEngine

Label Generation- 500 Errors

Resolved Minor
September 04, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue impacting label generation via the /v1/labels endpoint, and we are currently investigating this.
Components affected
ShipEngine API

Need to monitor ShipEngine outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/04/2024 08:50PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/04/2024 07:15PM

We are seeing improved performance, and we are continuing to monitor for a full recovery.

INVESTIGATING about 1 year ago - at 09/04/2024 06:11PM

We are aware of an issue impacting label generation via the /v1/labels endpoint, and we are currently investigating this.

Latest ShipEngine outages

AWS Outage Impacting Overall Performance - 15 days ago
carrier_id and warehouse-id not found errors when rating and creating labels - about 1 month ago
Canada Post: International Shipments to the US - 2 months ago
International Shipment Requirements - 2 months ago
Account Dashboard Access Issues - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook