Outage in ShipEngine
UPS Aircraft Accident Impacts
Minor
November 07, 2025 - Started 26 days ago
Official incident page
Official incident page
Incident Report
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Components affected
ShipEngine UPS USNeed to monitor ShipEngine outages?
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Latest Updates ( sorted recent to last )
MONITORING
26 days ago - at 11/07/2025 10:13PM
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
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