Outage in ShipEngine
General Performance Degredation
Resolved MajorIncident Report
We are aware of technical issues impacting the ShipEngine Platform. We are investigating this, and will provide updates as they become available to us. Thank you for your patience!
Need to monitor ShipEngine outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/09/2024 07:03PM
This incident has been resolved.
MONITORING
about 1 year ago - at 09/09/2024 05:57PM
A fix has been released, and we are seeing improved performance. We are continuing to monitor this!
INVESTIGATING
about 1 year ago - at 09/09/2024 04:10PM
The reported errors include "A shipping carrier error occurred: Could not refresh authorization credentials in timely manner." when processing UPS requests, as well as an "Unexpected issue" error on login. We are still investigating this, and we will follow up once there is more information!
INVESTIGATING
about 1 year ago - at 09/09/2024 03:57PM
We are aware of technical issues impacting the ShipEngine Platform. We are investigating this, and will provide updates as they become available to us. Thank you for your patience!
Latest ShipEngine outages
AWS Outage Impacting Overall Performance - 15 days ago
carrier_id and warehouse-id not found errors when rating and creating labels - about 1 month ago
Canada Post: International Shipments to the US - 2 months ago
International Shipment Requirements - 2 months ago
Account Dashboard Access Issues - 3 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
