Outage in ShipEngine
General Performance Degredation
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been released, and we are seeing improved performance. We are continuing to monitor this!
The reported errors include "A shipping carrier error occurred: Could not refresh authorization credentials in timely manner." when processing UPS requests, as well as an "Unexpected issue" error on login. We are still investigating this, and we will follow up once there is more information!
We are aware of technical issues impacting the ShipEngine Platform. We are investigating this, and will provide updates as they become available to us. Thank you for your patience!
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