Outage in ShipHero

UPS not providing quotes

Resolved Major
November 25, 2024 - Started 11 months ago - Lasted 41 minutes
Official incident page

Incident Report

UPS is responding with errors on calls. We've contacted our UPS support representative and are awaiting a resolution. We'll update here as we know more.
Components affected
ShipHero Printing

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/25/2024 08:17PM

There haven't been any errors recently so we're closing the status and we are continuing to monitor internally.

INVESTIGATING 11 months ago - at 11/25/2024 07:43PM

UPS is responding with errors on calls. We've contacted our UPS support representative and are awaiting a resolution. We'll update here as we know more.

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