Outage in ShipHero
Can't connect or edit USPS accounts
Resolved MajorIncident Report
USPS's API is having issues with when establishing new connections or editing existing connections. We have reported the issue and are monitoring closely.
We recommend you don't edit any existing USPS connections until the incident is resolved.
Components affected
ShipHero PrintingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/30/2026 12:20AM
Good news! USPS has resolved the technical issues that were preventing connection updates. Their support team confirmed that the OAuth API is back online and stable.
We’ve lifted our recommendation to avoid editing connections. Everything is a "go" for your USPS settings. Thank you for your patience while we monitored this!
IDENTIFIED
3 months ago - at 01/29/2026 10:26PM
USPS's API is having issues with when establishing new connections or editing existing connections. We have reported the issue and are monitoring closely.
We recommend you don't edit any existing USPS connections until the incident is resolved.
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