Outage in ShipHero

Latency - Order Imports

Resolved Minor
May 13, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a performance degradation between Shopify and ShipHero causing order imports to take longer than usual.
Components affected
ShipHero Stores

Need to monitor ShipHero outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring ShipHero
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/13/2025 10:54PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 05/13/2025 10:03PM

We are continuing to investigate this active issue and are monitoring progress on restoration of service performance.

INVESTIGATING 8 months ago - at 05/13/2025 09:20PM

We are currently investigating a performance degradation between Shopify and ShipHero causing order imports to take longer than usual.

Latest ShipHero outages

DHL API Outage - about 1 month ago
System outage - about 1 month ago
Shippo is down maybe due to cloudflare outage - about 2 months ago
Slowness being investigated - 2 months ago
AWS public cloud provider outage - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook