Outage in ShipHero
Latency - Order Imports
Resolved Minor
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Outage Details
We are currently investigating a performance degradation between Shopify and ShipHero causing order imports to take longer than usual.
Components affected
ShipHero StoresLatest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 05/13/2025 10:54PM
This incident has been resolved.
INVESTIGATING
25 days ago - at 05/13/2025 10:03PM
We are continuing to investigate this active issue and are monitoring progress on restoration of service performance.
INVESTIGATING
25 days ago - at 05/13/2025 09:20PM
We are currently investigating a performance degradation between Shopify and ShipHero causing order imports to take longer than usual.
Latest ShipHero outages
Unable to load ShipHero www Site - 17 days ago
DHL Ecommerce is down - about 2 months ago
UPS not providing quotes - 6 months ago
Intermittent errors on shipping.shiphero.com - 7 months ago
UPS quoting prices without discounts for some customers - 8 months ago
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