Outage in ShipHero
Shopify / ShipHero - API Requests
Resolved MinorIncident Report
ShipHero's internal monitoring reported elevated error rates from Shopify affecting some API requests. ShipHero Customers may experience intermittent issues with inventory updates, inventory synchronization, and/or order retrieval.
For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this connection and report status.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/03/2026 03:56PM
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are processing normally.
Shopify has also marked this incident as resolved.
We will continue to monitor the health of this connection through our standard monitoring processes.
For additional information regarding this incident, please refer to the Shopify Status page (https://www.shopifystatus.com/).
MONITORING
4 days ago - at 06/03/2026 02:50PM
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are currently processing normally.
For additional information, we recommend subscribing to and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this integration and reporting status.
INVESTIGATING
4 days ago - at 06/03/2026 02:27PM
ShipHero's internal monitoring reported elevated error rates from Shopify affecting some API requests. ShipHero Customers may experience intermittent issues with inventory updates, inventory synchronization, and/or order retrieval.
For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/).
We will continue to monitor the health of this connection and report status.
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