Outage in ShipHero
Shipping labels can't be printed or opened
Resolved MajorIncident Report
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
Components affected
ShipHero PrintingNeed to monitor ShipHero outages?
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 08/14/2025 12:52AM
This incident has been resolved.
MONITORING
5 months ago - at 08/13/2025 09:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 08/13/2025 09:00PM
The issue has been identified and a fix is being implemented
INVESTIGATING
5 months ago - at 08/13/2025 08:56PM
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
Latest ShipHero outages
DHL API Outage - about 1 month ago
System outage - about 1 month ago
Shippo is down maybe due to cloudflare outage - about 2 months ago
Slowness being investigated - 2 months ago
AWS public cloud provider outage - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5350 services available
Integrations with
