Outage in ShipHero
Shipping labels can't be printed or opened
Resolved MajorIncident Report
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
Components affected
ShipHero PrintingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/14/2025 12:52AM
This incident has been resolved.
MONITORING
9 months ago - at 08/13/2025 09:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 08/13/2025 09:00PM
The issue has been identified and a fix is being implemented
INVESTIGATING
9 months ago - at 08/13/2025 08:56PM
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
Latest ShipHero outages
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System outage - 5 months ago
Shippo is down maybe due to cloudflare outage - 5 months ago
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