Outage in ShipHero
Shipping labels can't be printed or opened
Resolved Major
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Outage Details
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
Components affected
ShipHero PrintingLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/14/2025 12:52AM
This incident has been resolved.
MONITORING
about 1 month ago - at 08/13/2025 09:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 08/13/2025 09:00PM
The issue has been identified and a fix is being implemented
INVESTIGATING
about 1 month ago - at 08/13/2025 08:56PM
Shipping labels can't be printed or opened due to "Access denied" errors.
We've identified the issue and are working on a fix.
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