Outage in Shippo

Elevated error rate on Royal Mail_SF Tracking

Resolved Major
February 04, 2025 - Started 7 days ago - Lasted 6 days
Official incident page

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Outage Details

We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 02/10/2025 07:27PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 02/04/2025 04:15PM

We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

INVESTIGATING 7 days ago - at 02/04/2025 04:03PM

We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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