Outage in Shippo

Elevated error rate on Royal Mail_sf Tracking

Resolved Major
February 15, 2025 - Started 10 months ago - Lasted about 16 hours
Official incident page

Incident Report

We have detected an elevated error rate from Royal Mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/16/2025 04:08PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 02/15/2025 11:50PM

We have detected an elevated error rate from Royal Mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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