Shippo experienced elevated error rates with the Canada Post Shipment API for 4.8 hours, causing delays in shipment updates for users relying on Canada Post services. The Shippo team contacted the carrier to address the issue and monitored the situation throughout the incident. The error rate was reduced and services returned to normal operation.
The elevated error rate has been reduced and the services are back to operational.
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
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