Outage in Shippo

Delay in Tracking Updates Across All Carriers

Resolved Minor
May 23, 2025 - Started 8 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently seeing a decrease in tracking updates impacting all carriers. We are actively investigating and will post further updates soon
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 05/23/2025 05:45AM

This incident has been resolved.

MONITORING 8 days ago - at 05/23/2025 01:42AM

The issue has been resolved and all tracking statuses are being updated and should be fully recovered by 10:30 PM PT.

MONITORING 8 days ago - at 05/23/2025 12:43AM

A fix has been deployed and we are monitoring the results

IDENTIFIED 8 days ago - at 05/23/2025 12:34AM

We’ve identified the cause, and our team is actively working on a fix

INVESTIGATING 8 days ago - at 05/23/2025 12:19AM

We are currently seeing a decrease in tracking updates impacting all carriers. We are actively investigating and will post further updates soon

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