Outage in Shippo

Elevated error rate on FedEx affects tracking and address validation

Resolved Major
July 14, 2025 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an elevated error rate from FedEx OAuth API around July 14th 15:30 UTC. This affects our tracking and address validation services. Our team has contacted the carrier and we are monitoring the situation.
Components affected
Shippo FedEx
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 07/14/2025 05:44PM

This incident has been resolved.

MONITORING 22 days ago - at 07/14/2025 05:11PM

FedEx OAuth API has recovered. Both FedEx tracking and address validation services are operational. We will continue to monitor the incident.

IDENTIFIED 22 days ago - at 07/14/2025 04:30PM

We are continuing to work with FedEx for this issue.

IDENTIFIED 22 days ago - at 07/14/2025 04:24PM

We have detected an elevated error rate from FedEx OAuth API around July 14th 15:30 UTC. This affects our tracking and address validation services. Our team has contacted the carrier and we are monitoring the situation.

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