Outage in Shippo

Elevated error rate on USPS Tracking API

Resolved Major
September 07, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing some tracking difficulties with USPS that started around 09/07/25 01:00 AM UTC. We have reached out to the carrier and we actively monitoring the status of these issues. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo USPS

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/08/2025 03:45PM

After investigating our Eng team determined the reported USPS tracking issue has no impact to our partners. This is due to Shippo's fallback mechanism successfully preventing any customer impact.

Resolving the incident.

INVESTIGATING about 1 month ago - at 09/07/2025 01:59PM

We are experiencing some tracking difficulties with USPS that started around 09/07/25 01:00 AM UTC. We have reached out to the carrier and we actively monitoring the status of these issues. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook