Outage in Shippo

Elevated error rate on USPS Tracking API

Resolved Major
September 07, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing some tracking difficulties with USPS that started around 09/07/25 01:00 AM UTC. We have reached out to the carrier and we actively monitoring the status of these issues. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo USPS
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 09/08/2025 03:45PM

After investigating our Eng team determined the reported USPS tracking issue has no impact to our partners. This is due to Shippo's fallback mechanism successfully preventing any customer impact.

Resolving the incident.

INVESTIGATING 2 days ago - at 09/07/2025 01:59PM

We are experiencing some tracking difficulties with USPS that started around 09/07/25 01:00 AM UTC. We have reached out to the carrier and we actively monitoring the status of these issues. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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