Outage in Shippo

Elevated error rate on Deutsche Post Tracking

Resolved Minor
November 13, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an elevated error rate from Deutsche Post Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 11/14/2025 12:43AM

This incident has been resolved.

INVESTIGATING 14 days ago - at 11/13/2025 11:15PM

We have detected an elevated error rate from Deutsche Post Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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