Outage in Shippo

Elevated error rate on Colissimo Transaction

Resolved Major
December 22, 2025 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

We have detected an elevated error rate from Colissimo Transaction API. The carrier appears to be experiencing an outage on their side. We are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/22/2025 05:42PM

This incident has been resolved.

INVESTIGATING 22 days ago - at 12/22/2025 09:20AM

We have detected an elevated error rate from Colissimo Transaction API. The carrier appears to be experiencing an outage on their side. We are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.

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