Outage in Shippo

Elevated error rate on Colissimo Transaction

Resolved Minor
December 22, 2025 - Started 22 days ago - Lasted about 12 hours
Official incident page

Incident Report

We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 12/23/2025 08:22AM

This incident has been resolved.

MONITORING 22 days ago - at 12/23/2025 12:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 12/22/2025 08:10PM

We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.

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