Outage in Shippo
Elevated error rate on Canada Post Transaction Services
Major
December 23, 2025 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We have detected an elevated error rate from Canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, label generation is affected.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 hours ago - at 12/23/2025 08:19PM
Canada Post has confirmed an outage on their end and their team is actively working to resolve the issue. We will share updates as more information becomes available.
INVESTIGATING
about 3 hours ago - at 12/23/2025 08:09PM
We have detected an elevated error rate from Canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, label generation is affected.
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