Outage in Shippo
Elevated error rate on Canada post Transaction
Resolved MajorIncident Report
We have detected an elevated error rate from canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 01/11/2026 08:46PM
This incident has been resolved.
MONITORING
22 days ago - at 01/11/2026 08:24PM
Canada Post has implemented the fix we started seeing the recovery and we are monitoring the service for a while
IDENTIFIED
22 days ago - at 01/11/2026 07:25PM
Canada Post has confirmed that this issue is on their end. Their engineering team is actively working on a fix, with an ETA of 4:00 PM EST.
We will continue to monitor the situation and share updates as they become available.
INVESTIGATING
22 days ago - at 01/11/2026 07:25PM
We have detected an elevated error rate from canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
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