Outage in Shippo
Elevated error on royal Mail sf tracking
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced elevated error rates from Royal Mail (SF)'s Tracking API, causing delays in tracking updates for packages using this carrier. The incident lasted 1.6 hours while the team monitored the situation and coordinated with the carrier. The issue was resolved and tracking updates resumed normal operation.
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/07/2026 03:43AM
This incident has been resolved.
INVESTIGATING
8 days ago - at 04/07/2026 03:00AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 04/07/2026 02:12AM
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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