Outage in Shippo
3rd party tracking updates issue
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a third-party integration issue that prevented XPO shipment tracking updates from appearing on their platform for approximately 22 days. The problem was caused by their partner's integration system, which affected visibility of tracking events for XPO-handled shipments. The issue was identified and fixed by the third-party partner, with service fully restored.
We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time.
This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix.
At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/19/2026 05:20PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 05/04/2026 08:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 04/27/2026 06:15AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 04/27/2026 06:11AM
We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time.
This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix.
At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.
Latest Shippo outages
Deutsche Post label purchase failure - 5 days ago
Elevated error rate on Deutsche Post Transaction - 7 days ago
Elevated error rate on La Poste Tracking - 12 days ago
Elevated error rate on dhl_ecommerce Transaction - 19 days ago
USPS Tracking disruption - 27 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
