Outage in Shippo
Royal Mail InterSoft Tracking Degradation (Third-Party Issue)
Minor
May 04, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information.
Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 05/04/2026 08:48PM
We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information.
Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
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