Outage in Shippo
Better trucks service disruption
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a 1.6-hour disruption in tracking event data from Better Trucks due to a carrier API outage. During this time, shipment tracking updates were delayed. The incident was resolved and tracking updates resumed once the carrier's API was restored.
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/13/2026 08:19PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 08/13/2026 06:41PM
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
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