Outage in Shippo
Elevated error rate on USPS QR code generation
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a 13-hour interruption with USPS QR code generation, while standard USPS label generation without QR codes remained fully operational throughout. The issue was investigated in coordination with USPS, and service recovered and was confirmed resolved by 2:33 PM UTC on September 11, 2026.
Hi Team, we are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. We’ll keep you updated as soon as we receive a response from the carrier.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/11/2026 02:33PM
The issue has been resolved and the services are back to operational.
MONITORING
5 days ago - at 09/11/2026 12:39PM
USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
INVESTIGATING
6 days ago - at 09/11/2026 05:21AM
We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational
We’ll keep you updated as soon as we receive a response from the carrier
INVESTIGATING
6 days ago - at 09/11/2026 01:33AM
Hi Team, we are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. We’ll keep you updated as soon as we receive a response from the carrier.
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