Outage in Shippo
Elevated error rate on Royal Mail_SF Tracking
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced elevated error rates with the Royal Mail SF Tracking API for approximately 2.6 hours. During this time, tracking updates were delayed for shipments using this carrier. The issue was escalated to the data provider and fully resolved within the same day.
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/13/2026 12:20AM
This incident has been resolved.
INVESTIGATING
4 days ago - at 09/12/2026 09:47PM
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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