Outage in Shippo
Deutsche Post Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a 22-minute degradation in Deutsche Post label generation due to elevated error rates on Deutsche Post's Transaction API. Tracking and rating services remained unaffected throughout the incident. The issue was resolved after Shippo coordinated with Deutsche Post and monitored the situation.
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 10/31/2026 11:54PM
This incident has been resolved.
INVESTIGATING
about 11 hours ago - at 10/31/2026 11:34PM
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
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