Outage in Shippo
UPS Transaction Service Degradation
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced a 35-minute degradation in UPS label generation due to elevated error rates on UPS's Transaction API. Shippo engaged UPS directly while monitoring the situation. The incident was resolved within 35 minutes.
We are currently observing an elevated error rate on UPS's Transaction API. Label generation will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 11/01/2026 10:22AM
This incident has been resolved.
INVESTIGATING
about 2 hours ago - at 11/01/2026 09:50AM
We are currently observing an elevated error rate on UPS's Transaction API. Label generation will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
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