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Outage in ShipStation

Label Generation

Resolved Minor
September 27, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently seeing increased instances of errors when generating labels. Our team has identified the cause and is working towards a resolution. We will update when we have confirmation this has been solved.
Components affected
ShipStation

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 09/27/2022 03:05PM

We have implemented a fix that appears to have solved the issue. Currently monitoring for results.

IDENTIFIED over 3 years ago - at 09/27/2022 02:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 09/27/2022 02:46PM

We're currently seeing increased instances of errors when generating labels. Our team has identified the cause and is working towards a resolution. We will update when we have confirmation this has been solved.

Latest ShipStation outages

Performance Issues - about 10 hours ago
Woocommerce 500 error - 12 days ago
ShipStation Slowness - 16 days ago

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