Outage in ShipStation
UPS SurePost & Ground Saver Changes
Resolved Minor
Need to monitor ShipStation outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipStation, and never miss an outage again.
Start Free Trial
Outage Details
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ParcelGuard on ShipStation starting at $0.99 per $100 of insured value.
For more info: https://help.shipstation.com/hc/en-us/articles/14888782725915-ParcelGuard
Components affected
ShipStationLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/01/2025 02:59PM
This incident has been resolved.
MONITORING
3 months ago - at 04/01/2025 11:41PM
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ParcelGuard on ShipStation starting at $0.99 per $100 of insured value.
For more info: https://help.shipstation.com/hc/en-us/articles/14888782725915-ParcelGuard
Latest ShipStation outages
ShipStation Orders Not Loading - about 5 hours ago
DHL Express Canada Updates - 9 days ago
Royal Mail Timeouts - about 1 month ago
Canadian Disruption Updates - about 1 month ago
Create Label Error (UPS, USPS) - about 1 month ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
