Canadian Disruption Updates

Canadian Carriers

Canada Post: Effective September 26, 2025, the Canadian Union of Postal Workers (CUPW) has launched a nationwide strike.

During the strike, Canada Post will not process or deliver any mail or packages, including to P.O. boxes – shippers should expect delays. To continue shipping, please use an alternative carrier, such as GlobalPost, UPS, FedEx, DHL Express, Purolator, Canpar, or Sendle.

UPS: Effective September 28, 2025, and until further notice, UPS will implement a $0.75 CAD Surge Fee on all Air and Ground shipments within Canada on ShipStation.

Purolator: Effective September 30, 2025, Purolator has implemented a temporary $15.00 surcharge that affects shipments to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.

Global Carriers

GlobalPost: Effective September 28, 2025, all GlobalPost services will remain available for use, except for the Canada DDP feature.

Royal Mail:Effective 29th September 2025, Royal Mail services to Canada will be suspended and will hold items destined for Canada until the CUPW national disruption is over.

USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.