Outage in ShipStation

Canadian Disruption Updates

Minor
May 15, 2025 - Started 21 days ago
Official incident page

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Outage Details

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page Global Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests. U.S. Carrier Update Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available. Canada Carrier Update Purolator from ShipStation: To continue providing reliable service amidst increased volume, effective Wednesday, May 28th, Purolator has implemented a temporary Surge Fee to shipments destined for Quebec. If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.
Components affected
ShipStation UPS
Latest Updates ( sorted recent to last )
MONITORING 21 days ago - at 05/15/2025 11:00PM

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.

Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Global Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

U.S. Carrier Update

Effective Friday, May 23, 2025, GlobalPost Economy International, Standard International, and Go service to Canada are back to normal operations and available.

Canada Carrier Update

Purolator from ShipStation:
To continue providing reliable service amidst increased volume, effective Wednesday, May 28th, Purolator has implemented a temporary Surge Fee to shipments destined for Quebec.

If a CUPW strike occurs, Canpar and Loomis Express will suspend service to all postal codes where Canada Post handles final delivery. ShipStation users will see an error message if attempting to ship to these areas.

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