Outage in ShipStation
Issues Creating Labels using Canada Post by ShipStation
Resolved MajorIncident Report
Summary AI Generated
ShipStation experienced a major incident where some users were unable to generate Canada Post shipping labels through the platform. The issue affected ShipStation's core labeling functionality for Canada Post services over a period of 145 hours (approximately 6 days). The incident was resolved on April 14th, 2026, restoring normal label generation capabilities for affected users.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/14/2026 08:51PM
This incident has been resolved.
INVESTIGATING
21 days ago - at 04/08/2026 07:54PM
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
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