ShipStation experienced a major incident where some users were unable to generate Canada Post shipping labels through the platform. The issue affected ShipStation's core labeling functionality for Canada Post services over a period of 145 hours (approximately 6 days). The incident was resolved on April 14th, 2026, restoring normal label generation capabilities for affected users.
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This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
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