Outage in ShipStation
Degraded Performance: Orders Page Loading & Imports
Resolved MajorIncident Report
Summary AI Generated
ShipStation experienced a major service degradation where merchants' Orders pages became stuck in loading states and order imports were affected. The incident lasted 15.8 hours while the engineering team investigated and worked to restore functionality. The issue has been fully resolved.
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 04/09/2026 01:13PM
This incident has been resolved.
INVESTIGATING
21 days ago - at 04/08/2026 09:29PM
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
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