Outage in ShipStation
Degraded Performance: Orders Page Loading & Imports
Resolved MajorIncident Report
Summary AI Generated
ShipStation experienced a major service degradation where merchants' Orders pages became stuck in loading states and order imports were affected. The incident lasted 15.8 hours while the engineering team investigated and worked to restore functionality. The issue has been fully resolved.
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Components affected
ShipStationNeed to monitor ShipStation outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Create a public or private status page for your customers
- One place for your team to see all your services
Latest Updates ( sorted recent to last )
RESOLVED
33 minutes ago - at 04/09/2026 01:13PM
This incident has been resolved.
INVESTIGATING
about 16 hours ago - at 04/08/2026 09:29PM
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Latest ShipStation outages
Issues Creating Labels using Canada Post by ShipStation - about 18 hours ago
Performance Issues - 8 days ago
Woocommerce 500 error - 20 days ago
ShipStation Slowness - 24 days ago
12 Month API Key Generation - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
