Outage in ShipStation
Duplicate package option
Resolved MajorIncident Report
Summary AI Generated
ShipStation experienced a major incident lasting approximately 1.4 hours where the duplicate package option for multi-package shipments was broken. Users were unable to complete label printing, including UPS labels, as a result of the issue. The incident was identified and resolved the same day.
We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/14/2026 06:28PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 07/14/2026 05:09PM
We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.
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