Outage in Shipt
Shipt Platform Performance
Resolved Major
October 15, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
Members and retailers may be experiencing trouble with creating orders and shoppers may be experiencing trouble with completing orders. We are investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/15/2024 10:48PM
This issue has been resolved, and all services are working as expected. We appreciate your patience while we worked to restore this.
MONITORING
over 1 year ago - at 10/15/2024 10:26PM
Thank you for your continued patience! We have implemented a fix and we're monitoring the results.
IDENTIFIED
over 1 year ago - at 10/15/2024 09:11PM
We continue to work on applying the fix. We'll update you as we learn more.
IDENTIFIED
over 1 year ago - at 10/15/2024 07:37PM
We have identified the issue and are applying a fix now. We’ll update you as we learn more.
INVESTIGATING
over 1 year ago - at 10/15/2024 06:39PM
Members and retailers may be experiencing trouble with creating orders and shoppers may be experiencing trouble with completing orders. We are investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.
Latest Shipt outages
Shopper and Member Application Performance - over 1 year ago
Support Team Call and Chat Availability - almost 2 years ago
Shipt Phone Support - almost 2 years ago
Shipt Platform Performance - about 2 years ago
Investigating Text Message Delays (SMS and MMS) - about 2 years ago
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