Outage in ShipWorks

ShipWorks Hub Downloads

Resolved Major
July 27, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are continuing to investigate issues impacting merchants' ability to download orders from the ShipWorks Hub. Our development team is aware of the issue and are working on a resolution. Thank you for your patience and sorry for the inconvenience .
Components affected
ShipWorks Software
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/28/2023 07:12PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/28/2023 02:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/28/2023 09:59AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/27/2023 01:25PM

We are continuing to investigate issues impacting merchants' ability to download orders from the ShipWorks Hub.
Our development team is aware of the issue and are working on a resolution.
Thank you for your patience and sorry for the inconvenience .

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