Outage in ShipWorks

High rate of timeout errors - "An unexpected Error Occurred"

Resolved Major
September 26, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor ShipWorks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipWorks, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned for multiple carriers
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/26/2023 06:31PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 09/26/2023 04:56PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 09/26/2023 04:55PM

We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned for multiple carriers

Latest ShipWorks outages

Carrier Issues - FedEx - 12 days ago
Carrier Issues - 3 months ago
Marketplace Issues - 4 months ago
Integration Issues - 5 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime