Outage in ShipWorks
UPS SurePost & Ground Saver Changes
Resolved Minor
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Outage Details
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ShipWorks insurance starting at $0.99 per $100 of insured value.
For more info, please visit Our ShipWorks Insurance Guide.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 05/01/2025 02:19PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/02/2025 12:00AM
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ShipWorks insurance starting at $0.99 per $100 of insured value.
For more info, please visit Our ShipWorks Insurance Guide.
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