Outage in Shogun
Ecommerce Sync Issues
Resolved Minor
November 15, 2022 - Started over 2 years ago
Official incident page
Official incident page
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Outage Details
Due to internal changes being done to optimize data syncing, e-commerce data syncs might not be going through in Frontend. This means that recently updated information may be missing from the IDE and when you publish your store. Live sites are unaffected.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/16/2022 03:06AM
This incident has been resolved and syncs should be working as expected.
IDENTIFIED
over 2 years ago - at 11/16/2022 01:22AM
All syncs are back to normal. We have deployed changes to improve the performance and reliability of syncing. We are actively monitoring for any changes in performance.
IDENTIFIED
over 2 years ago - at 11/15/2022 11:33PM
Due to internal changes being done to optimize data syncing, e-commerce data syncs might not be going through in Frontend. This means that recently updated information may be missing from the IDE and when you publish your store. Live sites are unaffected.
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