Outage in Shogun

Failed Frontend Builds Due To Third Party Outage

Resolved Major

March 23, 2023 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

Due to an outage with a third party provider, Algolia, we are observing builds are currently failing. If you experience a failed build, please wait an hour or so before trying again. We will update once the issue is resolved. Live sites are unaffected - only new builds are failing.

Components affected

Shogun Frontend Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/23/2023 10:07PM

We have seen no further failed builds, and are declaring this incident resolved.

If you experience a failed build, please contact Frontend Support ( https://getshogun.atlassian.net/servicedesk/customer/portals ) and inform us directly.

MONITORING about 3 years ago - at 03/23/2023 07:10PM

Algolia reports that the outage is resolved and we have observed builds completing. We will continue to monitor builds to ensure there are no additional failures and update as needed.

If you experience a failed build, please contact Frontend Support ( https://getshogun.atlassian.net/servicedesk/customer/portals ) and inform us directly.

INVESTIGATING about 3 years ago - at 03/23/2023 03:55PM

Due to an outage with a third party provider, Algolia, we are observing builds are currently failing. If you experience a failed build, please wait an hour or so before trying again. We will update once the issue is resolved.

Live sites are unaffected - only new builds are failing.

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