Outage in Shogun

Intermittent Errors

Resolved Major
October 20, 2025 - Started 10 days ago - Lasted about 21 hours
Official incident page

Incident Report

Upstream issues with Amazon Web Services are affecting the reliability of core infrastructure (Heroku). The situation is improving; however, users may experience errors when performing some actions until this incident is fully resolved
Components affected
Shogun Heroku

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/21/2025 10:15AM

Upstream services are no longer reporting issues

MONITORING 10 days ago - at 10/20/2025 01:57PM

Upstream issues with Amazon Web Services are affecting the reliability of core infrastructure (Heroku). The situation is improving; however, users may experience errors when performing some actions until this incident is fully resolved

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