Outage in Shogun

Difficulty uploading new images

Resolved Minor
December 15, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

Incident Report

Due to an outage with one of our third party components, users may experience difficulty uploading new images. The upload may fail, or it may look like your editor freezes during the upload process. We are monitoring this incident and will provide an update when it is resolved. In the meantime, we advise affected users to avoid uploading new images until this issue is resolved. Published pages are unaffected.
Components affected
Shogun Uploadcare Upload API

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 12/16/2025 03:56AM

The third-party provider has implemented the fix, and image uploading functionality is working now.

If you have any issues, please contact support@getshogun.com

MONITORING 1 day ago - at 12/15/2025 10:04PM

The third party provider have implemented a fix and image uploading functionality should come back online shortly. We are continuing to monitor the situation.

If you have any issues, please contact support@getshogun.com

INVESTIGATING 1 day ago - at 12/15/2025 06:53PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 12/15/2025 06:53PM

Due to an outage with one of our third party components, users may experience difficulty uploading new images. The upload may fail, or it may look like your editor freezes during the upload process.

We are monitoring this incident and will provide an update when it is resolved. In the meantime, we advise affected users to avoid uploading new images until this issue is resolved.

Published pages are unaffected.

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